Delivery Policy
At Eco Fungi, we want to ensure your shopping experience is as seamless and enjoyable as possible. That’s why we’ve partnered with An Post, the reliable Irish Post Service, to deliver your orders securely and promptly. Here’s what you need to know about our delivery policy:
Shipping Options
- Registered Post (with Tracking Number): Every order is shipped via Registered Post, ensuring your package is secure and trackable from our door to yours. This service provides peace of mind with a tracking number, so you can monitor your delivery every step of the way.
- Standard Post (without Tracking Number): If you choose Standard Post, please note that this service does not include a tracking number. While we take great care in packaging and shipping your order, we cannot be held responsible if the item is lost during transit. By selecting Standard Post, you assume the risk associated with this shipping method.
Delivery Times
- Ireland: Typically, deliveries within Ireland arrive within 2-5 working days.
- Europe: For European destinations, expect delivery within 5-10 working days.
- Rest of the World: International deliveries may take 7-14 working days, depending on the destination.
Tracking Your Order
Once your order has been dispatched, you’ll receive an email with your tracking number. You can use this number to track your package on the An Post website or through their customer service.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the weight of your package. We strive to keep our shipping rates competitive and transparent.
Customs and Duties
For orders outside of Ireland, please be aware that your package may be subject to customs fees or import duties. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for more information.
Delivery Issues
If you encounter any issues with your delivery, please contact us at [your email address] or through our [contact form/link]. We’re here to help resolve any problems as quickly as possible.
Thank you for choosing Eco Fungi. We appreciate your business and are committed to delivering your orders with care and reliability. Happy shopping!